Privacy Policy

1. Introduction

Welcome to MyTree, a family-focused digital platform operated by Legacy AI Technologies (OPC) Private Limited ("MyTree", "we", "us", or "our").

MyTree is designed to help families stay connected and preserve meaningful family information, conversations, stories and memories.

This Privacy Policy explains how we collect, use, store, protect and otherwise process personal information when you:

• Visit or use our website;
• Contact us through our website;
• Submit an enquiry, feedback or other information through our website;
• Sign up for updates or communications from us; or
• Access or interact with links, information or services relating to the MyTree application.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

2.1 Information You Provide to Us

When you voluntarily provide information to us, we may collect:

• Full name;
• Email address;
• Mobile or telephone number;
• City, state or country;
• Information submitted through contact or enquiry forms;
• Feedback, questions or other communications you send to us; and
• Any other information you voluntarily choose to provide.

We do not require you to provide personal information merely to browse the publicly available portions of our website.

2.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address;
• Browser type and version;
• Device type;
• Operating system;
• Approximate geographic location derived from technical information;
• Pages visited and interactions with the website;
• Date and time of access;
• Referring website or source; and
• Other technical and diagnostic information.

This information may be collected through cookies, analytics tools and similar technologies.

3. Information Relating to the MyTree Application

The MyTree application may collect and process additional information required to provide its services, including account information, family-tree information, messages, photographs, videos, audio recordings, text memories and other content uploaded or created by users.

Information submitted or stored within the MyTree application is governed by the privacy practices applicable to the application and the services provided through it.

Where applicable, users will be provided with appropriate notices and choices when information is collected through the application.

4. How We Use Information

We may use personal information collected through the website for purposes including:

• Responding to enquiries and requests;
• Providing information about MyTree and its features;
• Providing customer or user support;
• Communicating with you about our products and services;
• Improving our website, products and services;
• Understanding website usage and performance;
• Detecting, preventing and addressing security or technical issues;
• Maintaining the security and integrity of our systems;
• Complying with applicable laws and legal obligations; and
• Other purposes that are reasonably necessary to provide or improve our services.

We will use personal information only for appropriate and lawful purposes.

5. Marketing Communications

If you choose to provide your contact information or otherwise opt in to receive communications from us, we may send you information about:

• MyTree;
• New features or services;
• Product updates;
• Offers or promotional campaigns;
• Events or announcements; and
• Other information that may be relevant to your interaction with us.

You may opt out of non-essential marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Enable essential website functionality;
• Remember preferences;
• Understand how visitors use our website;
• Measure website performance;
• Improve user experience; and
• Support analytics and marketing activities, where applicable.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

Where required by applicable law, we will seek appropriate consent before using non-essential cookies or similar technologies.

7. Third-Party Service Providers

We may use trusted third-party service providers to operate and improve our website and services.

These providers may assist with services such as:

• Website hosting;
• Cloud infrastructure;
• Analytics;
• Communications;
• Email delivery;
• Security;
• Customer support; and
• Technical maintenance.

Such providers may process information on our behalf and are expected to use appropriate safeguards and process information only for permitted purposes.

We do not sell your personal information to third parties.

8. MyTree User Content and Family Information

MyTree is designed specifically for families and may involve information relating to multiple individuals.

Users may choose to add information about family members, including names, relationships, photographs, stories, memories and other information.

You should only provide information about another person where you have a legitimate basis or appropriate permission to do so.

If you upload or share content concerning another individual, you are responsible for ensuring that you have the necessary rights or permission to share that content through MyTree.

9. Children's Privacy

MyTree is intended to be used responsibly by families.

Where personal information relating to children is collected or processed, we will seek to comply with applicable laws and requirements concerning children's personal data.

Parents or lawful guardians should supervise children's use of the service and should contact us if they have concerns regarding information relating to a child.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, misuse or destruction.

However, no website, application, network or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, to comply with legal obligations, resolve disputes, enforce agreements, maintain security, or for other legitimate and lawful purposes.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

Where information is no longer required and there is no legal or legitimate reason to retain it, we may delete, anonymise or otherwise dispose of it securely.

12. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

• Request information about the personal data we process about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information where legally applicable;
• Withdraw consent where processing is based on consent;
• Request information regarding the purposes for which your information is processed; and
• Raise a complaint or grievance regarding our processing of personal information.

Requests may be submitted using the contact details provided below.

We may need to verify your identity before processing certain requests.

13. Withdrawal of Consent

Where we rely on your consent to process personal information, you may withdraw that consent, subject to applicable law and any consequences that may result from doing so.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

14. Data Transfers

Depending on the technology and service providers used to operate MyTree, personal information may be processed or stored on infrastructure located in India or other jurisdictions.

Where information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate contractual or technical safeguards.

15. Links to Other Websites

Our website may contain links to third-party websites, applications or services.

We are not responsible for the privacy practices, security or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this page periodically.

17. Grievances and Contact

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the processing of your personal information, you may contact us through the support or contact channels provided on our website.

Legacy AI Technologies (OPC) Private Limited

Website: https://www.legacyai.in/

Email: legacyaitech@gmail.com

We will make reasonable efforts to review and respond to privacy-related requests within the timeframe required under applicable law.

18. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to this Privacy Policy or the processing of personal information shall be subject to the applicable jurisdiction of the courts in India.